IBC, a company engaged in the technical inspection, upgrading and sale of both new and used office machinery, is committed, within the scope of its activities, to protecting the environment and preventing pollution. As part of this commitment, Management has decided to implement an Integrated Quality and Environmental Management System in accordance with the standards UNE ISO 14001 and UNE ISO 9001, based on the following principles:
Appropriate actions will be implemented for the continuous improvement of its production processes, its environmental performance and the effectiveness of the Quality and Environmental Management System.
IBC Management is committed to establishing and implementing the measures necessary to prevent any kind of pollution.
To advise and train our staff in environmental improvement, so that they carry out their work in an environmentally friendly manner and achieve customer satisfaction.
IBC will adopt the measures necessary to control the waste generated by its activity, minimising the quantities; the consumption of the materials used will be controlled, especially where they are non-renewable natural resources.
Management constantly ensures that the means necessary for the flawless performance of the work are available, which guarantees compliance with the requirements agreed with customers and continuity of the service provided.
To provide comprehensive solutions to our customers' needs so that their expectations are fully met when working with us, from the first contact through to the delivery of the product or service, as the main argument to ensure sustained growth and the profitability of the company.
Quality of service as a fundamental characteristic, understood as adequate and realistic lead times, professionalism and high service performance, reliability, flexibility and product quality. To qualify and involve staff as a fundamental tool for delivering the quality customers expect, integrating them into the philosophy of "pleasing the customer". The high qualifications of our technical staff and of all the company's departments, together with their extensive experience in the sector, are a guarantee of professionalism and reliability, which allows our customers to maintain a very high level of reliability and confidence in the services received.